PRODUCT DESCRIPTION

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1. Products may vary slightly from their pictures: The images of the Products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the Products.

2. Products packaging may vary: The packaging of the Products may vary from that shown on images on our website. 

3. Stock Availability: The stock of all Products presented on our website is limited. We will make all reasonable efforts to discontinue presenting the Products on our website or show “out of stock” as soon as stock is no longer available.  However, should items still be presented on our website after the remaining stock is sold out, we will only be liable to refund any funds paid by you where we are unable to fulfil your order at the indicated prices.

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PRODUCT WARRANTIES

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1. This Agreement is subject to the Consumer Protection Act 68 of 2008 (“CPA”) and does not override or circumvent any rights you may have in terms of the CPA.

2. All Products sold on our website come with a supplier warranty.

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YOUR RIGHTS TO MAKE CHANGES

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1. Before submission of your order: Prior to submission of your order, you will be allowed to make changes to your selection of Products in the shopping cart (“My cart”).

2. After submission of the order: If you wish to amend your order please Contact us as soon as possible. Prior to delivery or your collection of the Products, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. We will confirm whether the change requested is possible. Should it be possible, we will let you know of any changes to the price of the Products, the time of supply and delivery or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with such change.

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PICK-UP OR DELIVERY OF GOODS

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1. The costs of delivery will be as displayed in the Cart as part of the Purchase Cycle when you select the delivery “Shipping Method", before you have selected your payment method and clicked the “Pay” button.

2. The delivery costs may vary, depending on the delivery location in the RSA.

3. All Products must be signed for on delivery by an adult person aged 18 (eighteen) years or older. If no person of that age is present at the address when the delivery is attempted, the Products will be retained by the courier, in which case notification of the attempted delivery will be given to you. The courier service will subsequently arrange a suitable date and time for delivery.

4. We are not liable for any delays in timeous delivery of your Products where such delays are caused by events outside our control. If our supply of the Products is delayed by an event outside our control, then we will contact you as soon as reasonably possible to let you know and we will take necessary steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may Contact Us and request a refund for any Products you have paid for but not received.

5. Delivery at the location you selected:  We shall have the courier deliver the Products at the location set out in your order or such other location as we may agree to in writing (“Delivery Location”), during business hours (08:00 – 16:00, excluding public holidays and weekends). It is your responsibility to ensure that the address as set out in your order is correct.

6. If you are not at the Delivery Location at the time of delivery: It is your responsibility to ensure that there is someone to take delivery of the Products at the Delivery Location. If no one is available at the address to take delivery and the Products cannot be posted through your letterbox, the courier will subsequently arrange a suitable date and time for delivery.

7. If you do not re-arrange for delivery: If you do not collect the Products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery (or collect them from our one of our offices), we will contact you for further instructions and may charge you for storage costs and any further delivery costs.

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PRICE AND PAYMENT

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1. The price of Products: The price of the Products will be the price as indicated on the order-pages when you place your order and confirmed in the cart. We will use all reasonable efforts to ensure that the prices of the Products advised to you are correct. However, there might be instances where this is not the case.

2. VAT: All prices and/ or costs quoted by us shall be inclusive of all applicable taxes but exclusive of VAT, which shall be shown clearly and separately to the agreed fees charged in terms of the Products. Taxes or other charges, including, but not limited to, transfer fees, bank charges, local taxes and value added taxes in other jurisdictions shall not be deducted from the payments due to us but shall be paid in addition to the fees due to us. If the rate of VAT changes between your order date and the date we supply the Products, we will adjust the rate of VAT that you pay, unless you have already paid for the Products in full before the change in the rate of VAT takes effect.

3. Unexpected price changes: It is agreed that should there be a subsequent price increase on the Products where full payment is received only subsequent to the delivery of the Products, and such increases are beyond our control, including but not limited to, foreign exchange fluctuations, increased third party Products or services, surcharges, taxes, rates or levies, delay caused by any of your instructions, regulatory changes, we shall be entitled to increase the affected Products charges accordingly, by the Rand value of the increase, but in proportion to the Products provided after written notification to you.

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We recommend you print these Terms & Conditions for your records.